.. TIMELY INSPIRED
WHO WE ARE
With headquarters in Nairobi, Tomic Express Services Limited, TMX is a superior solution provider in the domestic, regional and international courier industry. Our main endeavor is to represent an advanced choice courier service for documentation, cargo and express parcels at the highest level of excellence and reliability. TMX brings a fresh and innovative approach to delivery services, acting as the liaison between the end-user and the product provider. We are committed to assisting both local and regional customers with their unique needs by providing them with comprehensive, value-added solutions and professional, personal service.
VISION STATEMENT
To be the leading Logistics service provider in the globe and add value to the Society
CORE VALUES
- Team Work
- Customer Focus
- Reliability
- Integrity
- Innovation
OUR GOAL
Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our business enterprise is simply that:
“Every client contact is an example of our absolute dedication in granting first time ideal
solutions that satisfy their immediate needs and future expectations.”
OUR TEAM
meet the team
ANTONY NJENGA
DIRECTOR
Member of BNI Consultant, Seasoned with 18 years of experience in the courier industry. Director of Tomic Express Services Ltd. Former Finance Administration Manager at TNT Express Worldwide.
NINA MWIHAKI
DIRECTOR
Skilled as Customer care personnel: Has worked for Ovidian Advertising and Design among other mobile phone Agents. Diploma in business administration.
DAVID KYALO
HUMAN RESOURCE MANAGER
With more than ten years experience in Human Resource management. Has the ability to streamline systems and maintain an excellent atmosphere for staff to be motivated.
EVELYN AMOS
BUSINESS DEVELOPMENT MANAGER
Over ten years in Sales and marketing. The Brand ambassador of TMX. Creative, Self-motivated, charismatic, a strong communicator, and street smart.
EVANS MAINGI NDEGWA
FINANCE ACCOUNT
The ultimate balancing wheel of TMX. Highly skilled in financial matters. Street smart, well able to manage business change. Very honest and reliable.
GEORGINA MUSEMBI
PUBLIC RELATIONS MANAGER
Over seven years in customer and public relations. The Face of TMX. Attentive, patient, very soft spoken, has a positive attitude. Always has the customer's interest at heart.
ZAHRA MOHAMED
OPERATIONS
Diploma in Air Cargo Services and Advanced Dangerous Goods Regulations.
QUOTES
TMX
OUR PRODUCTS
WHAT WE OFFER
EXPORT
&IMPORT
Export and Import of Horticultural products and milk.
BIKE/COURIER
SERVICES
Bike services and Courier services (Local and international)
SUPPLY
CHAIN
CLEARING
&FORWADING
transport
ERRAND
SERVICES
OUR SERVICE INITIATIVES
Our main aim is to be recognized as the regional and
domestic Courier Company who can best meet our
customer needs.To this end we have put into place the
following service initiatives:
To ensure that our services are easily accessible and easy to use, we have established a comprehensive infrastructure to fully meet your distribution requirements. This includes:
- A fleet of vehicles and motorbikes;
- Provision of Proof of Deliveries.
- Value added service e.g. packing and storage
As experts in the courier industry, Tomic Express Services is involved in every stage upon meeting the client to service delivery offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements, development of functional specifications for client approval, and overseeing development teams customizing courier service to fit specific client needs. TMX has established individual “Account Teams “responsible for each of our Customers compromising of the following people:
- A dedicated account manager;
- A dedicated customer service agent;
- A dedicated courier (based on – site for easy management of your daily distribution needs).
A highly trained and disciplined staff with emphasis on customer care.
- Employees are vetted and issued with identity cards
- Staff that exercise confidentiality
- Clean and branded uniform for our dedicated couriers
- Quarterly appraisal of service levels and staff performance.
Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.We have a fundamentally different culture of young, energetic and diligent workforce which forms the bedrock to our competitive edge. We are therefore consistently developing dedicated employees with a definite mission of serving the customer in the best possible way.
Consequently, Tomic Express Services works meticulously to customize our services to fit our client needs. In this regard we pride ourselves in giving the best in this competitive courier environment.
At Tomic Express Services Limited we are continually expanding upon our knowledge and services to assist clients with successfully implementing delivery systems in multiple distribution centers throughout various locations. Exceptional functional and technical expertise coupled with extensive industry knowledge makes Tomic Express Services Limited, TMX the ideal choice for a consulting firm to manage the implementation of all your mail, parcel and cargo delivery system.
