.. TIMELY INSPIRED

WHO WE ARE


With headquarters in Nairobi, Tomic Express Services Limited, TMX is a superior solution provider in the domestic, regional and international courier industry. Our main endeavor is to represent an advanced choice courier service for documentation, cargo and express parcels at the highest level of excellence and reliability. TMX brings a fresh and innovative approach to delivery services, acting as the liaison between the end-user and the product provider. We are committed to assisting both local and regional customers with their unique needs by providing them with comprehensive, value-added solutions and professional, personal service.

 

VISION STATEMENT

To be the leading Logistics service provider in the globe and add value to the Society

CORE VALUES
  • Team Work
  • Customer Focus
  • Reliability
  • Integrity
  • Innovation
OUR GOAL

Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our business enterprise is simply that:

“Every client contact is an example of our absolute dedication in granting first time ideal

solutions that satisfy their immediate needs and future expectations.”

OUR TEAM

meet the team

 

QUOTES

 

" ..timely, inspired "

TMX

OUR PRODUCTS

WHAT WE OFFER

 

OUR SERVICE INITIATIVES

 

 Our main aim is to be recognized as the regional and

domestic Courier Company who can best meet our

customer needs.To this end we have put into place the

following service initiatives:

 

 To ensure that our services are easily accessible and easy to use, we have established a comprehensive infrastructure to fully meet your distribution requirements. This includes:
  • A fleet of vehicles and motorbikes;
  • Provision of Proof of Deliveries.
  • Value added service e.g. packing and storage 
As experts in the courier industry, Tomic Express Services is involved in every stage upon meeting the client to service delivery offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements, development of functional specifications for client approval, and overseeing development teams customizing courier service to fit specific client needs. TMX has established individual “Account Teams “responsible for each of our Customers compromising of the following people:
  • A dedicated account manager;
  • A dedicated customer service agent;
  • A dedicated courier (based on – site for easy management of your daily distribution needs). 
 A highly trained and disciplined staff with emphasis on customer care. 

  • Employees are vetted and issued with identity cards 
  • Staff that exercise confidentiality
  • Clean and branded uniform for our dedicated couriers
  • Quarterly appraisal of service levels and staff performance. 
 Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.We have a fundamentally different culture of young, energetic and diligent workforce which forms the bedrock to our competitive edge. We are therefore consistently developing dedicated employees with a definite mission of serving the customer in the best possible way.
Consequently, Tomic Express Services works meticulously to customize our services to fit our client needs. In this regard we pride ourselves in giving the best in this competitive courier environment. 
At Tomic Express Services Limited we are continually expanding upon our knowledge and services to assist clients with successfully implementing delivery systems in multiple distribution centers throughout various locations. Exceptional functional and technical expertise coupled with extensive industry knowledge makes Tomic Express Services Limited, TMX the ideal choice for a consulting firm to manage the implementation of all your mail, parcel and cargo delivery system. 

PORTFOLIO


At Tomic Express Services, TMX we possess operations experience in various distribution centers at the leader level. Our associates are well versed in all aspects of multiple location management, from budgeting to productivity to establishing and maintaining business partnerships. We pride ourselves on our proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the development of courier system modifications to ensure that all business requirements are met within budget restraints and time schedules. Exclusively, Tomic Express Services has experience with large distribution centers, having been responsible for the successful implementation of courier service for the following taster bodies:


OUR CLIENT PORTFOLIO

 

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CONTACT US

Get in touch with us

 

Head Office

Association of Evangelicals in Africa Building, Valley road

- Tel: (020) 3005054 / (020)2600197
- Mobile:0734 359 463

Mombasa Office

Motormart Moi Avenue

- Tel: (020) 2220832/285
- Mobile:0722 876 730

Feel Free to Drop Us a Line

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