.. TIMELY INSPIRED
WHO WE ARE
With headquarters in Nairobi, Tomic Express Services Limited, TMX is a superior solution provider in the domestic, regional and international courier industry. Our main endeavor is to represent an advanced choice courier service for documentation, cargo and express parcels at the highest level of excellence and reliability. TMX brings a fresh and innovative approach to delivery services, acting as the liaison between the end-user and the product provider. We are committed to assisting both local and regional customers with their unique needs by providing them with comprehensive, value-added solutions and professional, personal service.
To be the leading Logistics service provider in the globe and add value to the Society
- Team Work
- Customer Focus
Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our business enterprise is simply that:
“Every client contact is an example of our absolute dedication in granting first time ideal
solutions that satisfy their immediate needs and future expectations.”
meet the team
Member of BNI Consultant, Seasoned with 18 years of experience in the courier industry. Director of Tomic Express Services Ltd. Former Finance Administration Manager at TNT Express Worldwide.
Skilled as Customer care personnel: Has worked for Ovidian Advertising and Design among other mobile phone Agents. Diploma in business administration.
With more than ten years experience in Human Resource management. Has the ability to streamline systems and maintain an excellent atmosphere for staff to be motivated.
Over ten years in Sales and marketing. The Brand ambassador of TMX. Creative, Self-motivated, charismatic, a strong communicator, and street smart.
The ultimate balancing wheel of TMX. Highly skilled in financial matters. Street smart, well able to manage business change. Very honest and reliable.
Over seven years in customer and public relations. The Face of TMX. Attentive, patient, very soft spoken, has a positive attitude. Always has the customer's interest at heart.
Over 15 years in the clearing and forwarding arena. A proven team player, able to drive the team in the right direction.
WHAT WE OFFER
Export and Import of Horticultural products and milk.
Bike services and Courier services (Local and international)
OUR SERVICE INITIATIVES
Our main aim is to be recognized as the regional and
domestic Courier Company who can best meet our
customer needs.To this end we have put into place the
following service initiatives:
- A fleet of vehicles and motorbikes;
- Provision of Proof of Deliveries.
- Value added service e.g. packing and storage
- A dedicated account manager;
- A dedicated customer service agent;
- A dedicated courier (based on – site for easy management of your daily distribution needs).
- Employees are vetted and issued with identity cards
- Staff that exercise confidentiality
- Clean and branded uniform for our dedicated couriers
- Quarterly appraisal of service levels and staff performance.